Terms and Conditions
Payment
- We accept Paypal, e-Check, Credit Card (Visa/Master/Diners/Amex) for online purchases.
- Personal cheque, Company cheque, Postal Order and Money Order is not accepted.
Shipping and Handling
- Confirmed orders will be arranged immediately or in 3 days, the most. Time taken for delivery varies from courier selected and seasonal black date (e.g. Christmas, Chinese New Year, Easter Holiday)
- Courier Services
- Canada post stardand ssevice
- Tracking number will be provided for all the courier services. ( But Not valid for free shipping)
- Free Shipping will sent out by Regular air mail with insurance, but No Tracking Number provided.
Import Duties and Taxes
- Flashmarts.com ship out all of products as a "GIFT" and write down a lower value of product on custom declaration form to avoid import duties.
- Each state and country have variable taxes and duties levied depending on the product.
- Customers are responsible for these additional taxes.
- Flashmarts.com is not responsible for these additional costs.
- Be sure to contact your customs agency for more information on these charges.
- Flashmarts.com is not responsible for these additional costs.
- Please ensure that you are aware of the import tax (VAT) in your country as you will be liable for return shipping of your purchase if you refuse to pay the tax on your shipment.
Return and Exchange
- Product is returnable and exchangeable if it is reported defective 3 days upon receipt of the parcel. Please keep the relevant information so as to faciliatate the claim which might need.
- For resending the defective item, please notify us by email and return the defective item ONLY. Excluding the package and parts which are in good condition. (e.g. R4 Package, if R4 is defective, please send the R4 ONLY. No need to return the whole package with the MicroSD card reader, protective case and manual CD)
- Please use registered/regular air mail for returning defective product. We will not absorb the postage fee for it. NO FedEx, DHL, Priority Mail or International Express. We will not accept the extra shipping cost for using these express services.
Undelivered Parcels
- Shipping address provided must be vaild.
- For parcel returned to us unopened due to nobody collects, additional shipping cost will be charged per order.
Parcel Damaged by Freight
- We make every effort to ensure that your order is packed and delivered in a safe manner. Please review the shipment thoroughly upon receipt. If in any case the parcel was damaged or unsealed, please make a clear note on the delivery receipt before sign and make all claims with the courier directly. Failure to make such claim will result in denial of claim.
Backorders
- All listed items are available in stock. Yet, we may encounter shortage of stock temporary. Order can be cancelled and wholly refund by request if stocks are unavailable.



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